Stores usually report an entire month’s sales on a 2-3 months delay.
Payments are issued within 60 to 90 days after the last day of every month.
For example, sales made in January will be issued no sooner than late March (or early April)
The reporting and digital revenues payment is a 2-step process:
1. Estimated Sales - Royalty Upload
2. Sales Confirmation
When we receive a payment from a channel, we confirm a sales report (between 20th and 30th).
These sales are reflected as confirmed sales in the platform and added to your balance, accessible from your user account in the Sales > "balance" tab
In this confirmation process, the platform deducts taxes, bank and transaction fees, in case these have been deducted by the channels or banks during the payment process. Due to this, confirmed sales may be lower than initially shown as unconfirmed (gross) sales.
Once a sales report has been confirmed, the system redraws the graph in the ¨Analytics¨ screen, taking into account the new values.